Privacy Policy

NIPPON RESEARCH CENTER,LTD. promises the following with respect to the acquisition, use, and provision of personal information:

• When acquiring personal information, NRC will clarify the purpose of using that information and will acquire such information using lawful and fair methods within the scope of our legitimate business.
• When using personal information, NRC will obtain the consent of the individual and use the information for the intended purpose within the scope of that consent. NRC will also obtain advance consent from the individual when using personal information outside the scope necessary for achieving the intended purpose of use.
• NRC will manage personal information acquired from individuals in a lawful and appropriate manner and, except in the following cases, will not provide it to a third party without first obtaining the individual’s consent.
  • 1）Cases based on laws and regulations
  • 2）Cases in which the provision of personal information is necessary to protect the life, body, or property of any person, and where obtaining the individual’s consent is difficult.
  • 3）Cases where the provision of personal information is particularly necessary to improve public health or promote sound child development, and where obtaining the individual’s consent is difficult.
  • 4）Cases where a governmental organization, a local government, or entrusted entity requires cooperation in executing affairs defined under law or regulation, and where obtaining the individual’s consent may obstruct the conduct of such activities.
• NRC will manage personal information in an accurate and updated manner within the scope necessary for achieving the intended purpose of use. NRC will also take measures to prevent personal information from being used outside of the intended purpose.

NRC uses the technology called “cookies” on our Internet research website.

Cookies are used to record information in the browser of a computer, etc. when an individual uses a website and reuse that information upon the individual’s next visit to that website.

NRC may use cookies when an Internet research respondent accesses our website, but cookies are only used to make Internet research websites easier to use and never to identify the individual.

NRC takes organizational, human, physical, and technical security measures to prevent and rectify unauthorized access to or any leakage, loss or destruction of personal information. The details of our management measures are stipulated in the Safety Management Regulations for Personal Information Protection, which is used as the code of conduct for our employees and staff.

When NRC handles personal information, we comply with the established laws and regulations concerning personal information protection, the guidelines set forth by the governing authorities, and the Marketing Research Code of Conduct and the Marketing Research Industry Guidelines for Protection of Personal Information set forth by the Japan Marketing Research Association (JMRA) of which NRC is a member, as well as other relevant guidelines.

If you have any inquiries or complaints about NRC’s handling of personal information, please contact NRC as specified in the Inquiries and Complaints section below.

For personal information subject to disclosure, NRC will promptly handle requests from an individual or his/her representative to show usage purposes, to disclose or correct (correct, add, or delete personal information), or to cease using it (cease using it, erase it, or cease providing it to a third party).

＊Person responsible for the management of personal information: Director of Quality Management Division (Personal Information Protection Manager)

To effectively implement our Privacy Policy, NRC has established a Personal Information Protection System, which includes regulations and rules. To improve the effectiveness of this system, NRC provides training to all employees and staff and periodically audits the operation of the system, and continuously reviews and improves the Personal Information Protection System.

All NRC employees strive to protect personal information by conducting daily operations with the greatest care upon fully understanding the purpose of this policy and procedures for handling personal information.

When NRC conducts research targeting individuals overseas, NRC will comply with the laws and regulations of that country or region.

NRC complies with the new law on personal information, the General Data Protection Regulation (GDPR), enacted in the European Union (EU) in 2018.

February 1, 2001 (Established)
February 1, 2021 (Latest Revision)
NIPPON RESEARCH CENTER,LTD.
Ryoji Sugihara, President and Representative Director

Retained personal data that is subject to disclosure (personal information subject to disclosure) is defined as follows in Article 2 (7) of the Personal Information Protection Act.

“Retained personal data” in this Act means personal data which a personal information handling business operator has the authority to disclose, correct, add or delete the contents of, cease the utilization of, erase, and cease the third-party provision of, and which shall be neither those prescribed by cabinet order as likely to harm the public or other interests if their presence or absence is made known nor those set to be deleted within a period of no longer than one year that is prescribed by cabinet order.

Items of personal information for disclosure handled by NRC and the purposes for its use are as follows:

• Items of retained personal data
  Personal information retained by NRC, including names, addresses, etc.
• Purposes of use of retained personal data
  
  • Sampling research respondents and sending them requests, etc.
  • Sending compensation or prizes
  • Making contacts from NRC or responding to inquiries

With regard to personal information for disclosure, NRC will promptly handle requests from the person concerned or his/her representative to show the purpose of use, to disclose, correct, add, or delete personal information, or to cease using it, erase it, or cease providing it to a third party.

1. Items subject to requests for disclosure, etc.

Personal information retained by NRC, including names, addresses, etc.

2. Where to direct requests for disclosure, etc.

Requests for disclosure, etc. should be sent to the address below by postal mail, by completing the required form and enclosing necessary documentation. Please write “Request for disclosure, etc. enclosed” in red ink on the envelope.
Personal Information Protection Manager
NIPPON RESEARCH CENTER,LTD.
Tokyo Traffic Kinshicho Bldg.
4-26-5 Kotobashi, Sumida-ku, Tokyo, 130-0022, Japan

3. Documentation to Submit when Requesting Disclosure, etc.

When requesting disclosure, please download the application form in 1) below, fill in all the required items, and enclose the documentation in 2) below necessary to verify your identity.

• 1）NRC’s application form

  • Application for Notification of Personal Information for Disclosure and Purpose of Use
  • Application for Disclosure of Personal Information for Disclosure
  • Application for Correction, etc. of Personal Information for Disclosure
  • Application for Stopping Usage, etc. of Personal Information for Disclosure
• 2）Identify verification documentation
  One (1) copy of an official document such as a driver’s license or passport (please black out the registered domicile information before submission).

4. Requests for disclosure, etc. from a representative

If the person making a request for disclosure, etc. is the legal representative of a minor or an adult ward, or is the representative commissioned by the individual concerned, please send the documents below (either 1 or 2) in addition to the documentation in section (3.) above.

• 1）In the case of a legal representative:

  • One (1) copy of NRC’s application form (section 3.1. above)
  • One (1) copy of documentation verifying authority to act as a legal representative
    (in the case of a legal guardian, an abridged copy of a residence certificate or another official document verifying the parent-child relationship, etc.)
  • One (1) copy of identity verification documentation of the legal representative of the minor or adult ward
    (copy of official document of the legal representative such as a driver’s license or passport) (please black out the registered domicile information before submission)

• 2）In the case of a commissioned representative

  • NRC Power of Attorney　One (1) copy
  • Registered seal certificate of the individual concerned One (1) copy

5. Method for Response to a Request for Disclosure, etc.

NRC will mail a written response to the address of the applicant indicated on the application form.

6. Purpose of Use of Personal Information Acquired Regarding a Request for Disclosure, etc.

Personal information acquired as a consequence of a request for disclosure, etc. will only be used within the scope necessary for responding to that request. Submitted documents will be retained for a period of two years following the conclusion of the response to the request for disclosure, etc., after which time, the documents will be destroyed.

7. Regarding Non-Disclosure

In the following cases 1 through 10, NRC will not disclose personal information. In the case of non-disclosure, notification will be made to this effect including the reason(s) for the decision.

• When NRC cannot identify the individual, for example, because the addresses indicated on the application form, indicated in the documents for identification, and registered at NRC do not match
• When NRC cannot verify the authority to act as a legal representative when a request is made by the representative
• When there is a deficiency in the application documentation
• When the information that the applicant asks to disclose, etc., is not retained personal data (personal information for disclosure)
• When disclosure may harm the life, physical health, or property of the individual concerned or of a third party
• When disclosure may encourage or induce illegal or unjust behavior
• When disclosure may risk national security or cause a disadvantage in negotiations with other countries or international organizations
• When disclosure may obstruct the prevention, suppression, or investigation of crimes or the maintenance of public safety and order
• When disclosure may significantly hinder the proper execution of NRC’s business operations
• When disclosure violates laws and regulations

There are also cases where NRC conducts research within Japan upon the request of international clientele (businesses and public organizations) during global business operations. In these cases, excluding the following exceptions as per the Act on the Protection of Personal Information, personal information that has been acquired by NRC will not be provided to clients overseas without the advance consent of the individual.

• Provision to foreign countries establishing a system conforming to standards prescribed by rules of the Personal Information Protection Commission Japan
• Provision to persons establishing a personal information protection system recognized to have equivalent standards to those in Japan as prescribed by rules of the Personal Information Protection Commission Japan

There are necessary and appropriate measures taken for the protection of personal information according to the requirements of the relevant laws and regulations in the case that any information is provided.